Privacy Policy

Delivered Near Me is operated by North Pacific Commerce LLC ("we," "us," or "our"). This Privacy Policy explains how we collect, use, and protect your personal information when you use our platform.

What Information We Collect

When you submit a booking request or use our website, we collect:

• Name
• Email address
• Phone number
• Address and ZIP code
• Booking details (service type, preferred time, problem description)

We may also collect information about how you use our website, such as pages visited and time spent, when we use analytics services.

How We Use Your Information

We use your information to:

• Process your booking requests
• Connect you with service providers (technicians, vendors) who can fulfill your request
• Communicate with you about your booking (confirmations, updates, follow-ups)
• Improve our platform and services

Sharing Information with Service Providers

To fulfill your booking, we share your name, phone number, address, and booking details with the vendors and technicians who will perform the service. These providers need this information to schedule and complete the work. We do not sell your personal information to third parties for marketing purposes.

Analytics Services

We may use analytics services such as Google Analytics to understand how visitors use our website. These services collect information like pages viewed, time on site, and general location. This helps us improve our site. Analytics data is typically aggregated and does not identify you personally unless you are logged in or we have linked it to your account.

Communication Services (SMS)

If you opt in to receive text updates about your booking, we may use communication services such as Twilio to send you SMS messages. These messages may include booking confirmations, technician arrival updates, and related notifications. Message and data rates may apply. You can opt out of SMS at any time by replying STOP or contacting us.

Payment Processors

If we collect payment for diagnostic fees, rentals, or repairs, we may use payment processors such as Stripe. When you pay through our platform, your payment information is processed by the payment processor. We do not store full credit card numbers. The payment processor's privacy policy applies to how they handle your payment data.

Cookies and Tracking Technologies

We use cookies and similar technologies to make our website work properly and to understand usage. Cookies are small files stored on your device. You can control cookies through your browser settings. Disabling cookies may affect how our website functions.

Data Security

We take reasonable steps to protect your personal information. We use secure connections (HTTPS) and store data in secure environments. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.

Your Rights Regarding Personal Data

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal retention requirements)
• Opt out of marketing communications

To exercise these rights, contact us at support@delivered-near-me.com.

Policy Updates

We may update this Privacy Policy from time to time. We will post the updated policy on this page and update the "Last updated" date. Continued use of our platform after changes constitutes acceptance of the updated policy.

Contact Information

For questions about this Privacy Policy or your personal data:

North Pacific Commerce LLC
Email: support@delivered-near-me.com